Dot Borland

Key Strengths

• Building strong relationships with internal and external stakeholders

• Adaptable to new technology and software applications

• Engaged with the customer journey experiences

• Diligence and high attention to detail resulting in consistently accurate documentation

• Pro-active in working unsupervised to deliver results

Project Coordinator | HR Standards & Practice, Australian HR Institute (AHRI)

Responsible for establishing, implementing and driving key business projects. This role also included engaging and managing senior HR practitioners, academics and various internal and external stakeholders.

Key Achievements:
•    Establishment and implementation of the Senior Leader and Academic HR Certification programs. To date, it has awarded over 1000 HR Practitioners and academics HR certification.
•    Shaping the Continuous Professional Development (CPD) member audit process to ensure professional and certified members are informed on the processes and meeting the criteria to maintain their membership. 
•    Lead the business initiative to move to a digital solution using DocuSign software

International Student Admissions Officer, The University of Melbourne

Primarily responsible for the assessment of applications and facilitates the selection of International students. The position also deals with customer enquiries, the provision of accurate, timely and appropriate information, production of correspondence, data entry, refunds, payments and scholarship information and other related administrative tasks.

Business Support Contractor, PKL Recruitment

Working in Business and Administration roles across various businesses within Melbourne.

• LASA Victoria

  • Membership officer - Accountable for a smooth membership administration, engagement with individual and organisation members and procurement activities such as. In addition, maintained good communication with the members, with a focus on informing prospective and new members.

• Goodyear Dunlop Tyres Australia New Zealand

  • Office move coordinator – collaborating closely with the executive assistant to move the business into their new location which included inventory management, creating moving communities and liaising with building contractors

• Seek Limited, Sportsbet, HDME Lawyers and AJF Partnership

  • Reception – Address visitors and deal with inquiries on the phone and face to face. Diary management and management of meeting rooms. Maintaining security and the telecommunications system.

Membership Development Manager, LGPro VIC (Local Government Professionals)

Overall responsibility for Council and Individual memberships and together coordinating over 30 special interest groups (SIGs). These groups provide Local Government professionals working in similar fields with a valuable opportunity to network, share best practice, improve practices and knowledge by learning what their counterparts are doing, and learn about the latest developments.

Project Coordinator to Group Training Coordinator, Independence Australia

Responsible for managing, onboarding, and coordinating aged/disability care program trainees.